Frequently Asked Questions
Q: Is this a one-time purchase?
A: Yes, the purchase price is a one-time payment for the domain name. After transfer, the domain is yours to keep or manage as you wish. Annual renewal fees, typically around £10 per year, are payable to your chosen registrar to maintain domain ownership, similar to practices by companies like Apple and Microsoft.
Q: What happens after I buy?
A: After completing your purchase, you’ll receive an email with instructions to create a free account at Spaceship.com, our chosen registrar where all our domains are held. Creating an account takes about 30 seconds. You’ll then provide us with your Spaceship.com username (not your password), and we’ll transfer (“push”) the domain to your account. This is our only transfer method, as it’s quick, simple, and secure. Once the domain is in your account, you can update ownership details or transfer it to another registrar of your choice.
Q: How long does the transfer take?
A: Transfers are typically completed within 1-3 hours, subject to the accuracy of the provided username and Spaceship.com’s processing times.
Q: Can I move the domain to a different registrar?
A: Yes, once the domain is transferred to your Spaceship.com account, you are free to keep it there or transfer it to another registrar of your choice.
Q: Is the payment secure?
A: Yes, payments are processed securely via Square through GoDaddy, ensuring your transaction is safe.
Q: Can I return or get a refund for the domain?
A: No, all domain name sales are final. Due to the digital nature of domains, we do not offer returns, exchanges, or refunds once the transfer process begins, as outlined in our Terms & Conditions. Please ensure the domain suits your needs before purchasing.
Q: Do I need to check anything before buying?
A: Yes, we strongly recommend conducting due diligence to ensure the domain is suitable for your intended use. This includes checking for potential trademark conflicts, cultural or linguistic significance.
Q: What if I need help?
A: We’re here to assist at any stage. Contact us via LiveChat on our homepage, available 9 AM to 9 PM BST (London, UK time). sales@bigdomains.co.uk
We also have some company names and trademarks available.
Copyright © 2025 Big Domains - Martin Granger - All Rights Reserved.- London UK.
Disclaimer:
We are a domain name reseller. We buy and sell domain names only and are not affiliated with any third-party businesses, brands, products, or services that may be associated with our name or with any domain names we offer for sale.